At Biotrax, we value the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, store, and protect the data that you provide while using our services. By using our website, mobile application, or any other services offered by [Your Mental Health Startup], you consent to the practices described in this policy.
Information Collection and Use
1.1 Personal Information
We may collect personal information, such as your name, email address, and other relevant details when you voluntarily provide it to us during the registration or account creation process. We use this information to provide you with personalized services and improve your experience with our platform.
1.2 Usage Data
We automatically collect certain information about your use of our services, including but not limited to your device information, IP address, browser type, and operating system. This data helps us understand how you interact with our platform and enables us to enhance our services accordingly.
Data Usage and Sharing
2.1 Service Provision
We utilize the information collected to deliver the services you have requested, including providing personalized mental health support and tracking your progress. We may also use your information to communicate with you, respond to your inquiries, and send important updates or notifications.
2.2 Third-Party Service Providers
We may engage trusted third-party service providers to assist us in delivering our services effectively. These providers may have access to your personal information but are strictly bound by confidentiality agreements and are prohibited from using the information for any other purposes.
2.3 Legal Compliance
We may disclose your personal information if required to do so by law or if we believe such action is necessary to protect our rights, comply with legal obligations, or safeguard the interests of our users or the public.
Data Security
We are committed to maintaining the security of your personal information and have implemented industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a minor without verifiable parental consent, we will take immediate steps to delete that information.
Your Choices and Rights
5.1 Access and Modification
You have the right to access, modify, or delete your personal information. You can update your information through your account settings or by contacting us directly.
5.2 Communication Preferences
You can choose to opt-in or opt-out of receiving promotional communications from us. You may also adjust your notification preferences within the app or by contacting our support team.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website or mobile application. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at info@biotrax.se. We will make every effort to address and resolve your inquiries in a timely manner.
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